Frequently Asked Questions
Everything you need to know about your MiSTer FPGA setup and orders.
What is the typical lead time for order processing?
Most orders are processed and shipped within 1-3 business days. For pre-order items or custom builds, please refer to the specific timeline provided on the product page.
Do you ship internationally?
Yes, we ship worldwide. Please note that international customers are responsible for any customs fees, duties, or VAT incurred upon arrival in their destination country.
What is your return policy for electronics?
We offer a 30-day return policy for unused and unopened items. If a component is defective, we provide a 90-day warranty for repairs or replacements.
Are your boards pre-assembled or do I need to solder?
Most of our MiSTer FPGA components, including IO Boards and USB Hubs, come fully assembled and tested. Any DIY kits requiring soldering will be clearly labeled in the product description.
How do I update the firmware on my MiSTer Addons hardware?
Most hardware updates are handled automatically via the MiSTer 'update' script. For specific peripheral firmware, we provide download links and instructions in our documentation section.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various digital wallets like Apple Pay and Google Pay for a secure checkout experience.